My Annuity Team

Case Managers
Kim Ricketts (800) 228-5964 Ext. 286		The M&O new business team is your partner to success, our goal is to free you up to do what you do best – sell. From the time your application hits our door until you receive your paycheck, you are in the capable hands of these seasoned experts. Here are just some of the highlights of how we take care of your cases: When received, the application is checked to ensure forms are current and correct with all questions and signatures checked for completion If something is missing, we will call you right away to have it corrected, saving you the hassle of going back to get the client’s signatures a second time Scrubbed application is then sent to carrier overnight Case manager follows-up regularly with carrier When there is a transfer, we stay on top of the carrier…and if we see that they are not actively pursuing it, we will! We keep you advised of status every step of the way – you can even go to our website 24/7 for all of your updates.
Kristine Martin (800) 228-5964 Ext. 346
Licensing
Liz Kotlarek (800) 228-5964 Ext. 335		Our licensing department assists agents with contracting forms, obtaining E&O coverage, and hierarchies and sub-agent contracting. Licensing also: Answers any contracting related questions Answers questions regarding how to get licensed (however, it is the agent’s responsibility to apply his/her own) Sends out forms that are required to contract after the producer speaks with their marketer Processes contracting Obtains writing numbers from home offices
Commissions
Susan Sautter (800) 228-5964 Ext. 332		Do you ever wonder how and when you are going to get paid from the multiple carriers you write for? Make one phone call to our commission department and we will find out for you. The Commission department: Makes sure you receive your paycheck correct and on time. Checks sent to our office by carriers are mailed out the same day and direct deposit is available from the carriers that offer it. Earnings and 1099 information is also available from upon request.

My LTC Team

Case Managers
Amy Anderson (800) 228-5964 Ext. 338		The M&O new business team is your partner to success, our goal is to free you up to do what you do best – sell. From the time your application hits our door until you receive your paycheck, you are in the capable hands of these seasoned experts. Here are just some of the highlights of how we take care of your cases: When received, the application is checked to ensure forms are current and correct with all questions and signatures checked for completion If something is missing, we will call you right away to have it corrected, saving you the hassle of going back to get the client’s signatures a second time Scrubbed application is then sent to carrier overnight Case manager follows-up regularly with carrier When there is a transfer, we stay on top of the carrier…and if we see that they are not actively pursuing it, we will! We keep you advised of status every step of the way – you can even go to our website 24/7 for all of your updates. When you send your applications to our office we make sure, based on the information provided on the application, that your client is eligible for coverage with the particular carrier and that you have quoted the correct rating. When we receive an application in our office we go through all of the client’s information, (i.e., age, height/weight, health conditions, prescription medications) so that we can make sure all of those areas are going to be suitable for the desired carrier. Our job does not stop after we receive your application and send it to the carrier for processing; we also follow these cases throughout the entire process of underwriting as follows: See when requirements, such as the APS, assessments, personal history and interviews, have been ordered. Make sure that the carrier is staying on top of all requirements. Order requirements for the carriers who will allow us to do so.
Brenda Archibald (800) 228-5964 Ext. 377
LTC Support
Jennifer Ayers (800) 228-5964 Ext. 350		Have you ever submitted a case for long term care that you knew was a "sure thing" only to later receive a call from your case manager notifying you the case was declined? At M&O Marketing, we are committed to an underwriting process that will ensure the best possible outcome for you and your client. How?... Using a detailed series of questions during prequalification, we are able to evaluate your client’s health and underwriting status to guide you to the best possible solution to their needs at the best possible rate. These essential questions make this process a smooth transition from prequalification to submitting the application and ultimate approval.
Licensing
Kim Yaldoo (800) 228-5964 Ext. 369		Our licensing department assists agents with contracting forms, obtaining E&O coverage, and hierarchies and sub-agent contracting. Licensing also: Answers any contracting related questions Answers questions regarding how to get licensed (however, it is the agent’s responsibility to apply his/her own) Sends out forms that are required to contract after the producer speaks with their marketer Processes contracting Obtains writing numbers from home offices
Commissions
Susan Sautter (800) 228-5964 Ext. 332		Do you ever wonder how and when you are going to get paid from the multiple carriers you write for? Make one phone call to our commission department and we will find out for you. The Commission department: Makes sure you receive your paycheck correct and on time. Checks sent to our office by carriers are mailed out the same day and direct deposit is available from the carriers that offer it. Earnings and 1099 information is also available from upon request.

My Life Team

Life Marketing Coordinator
Jason Oberst (800) 228-5964 Ext. 205		Your Life Marketing Coordinator is in place to make sure you get the most efficient and effective service possible. While their roles are ever dynamic, you can count on them for Quotes, Underwriting Questions, Service and New Business Forms, Supplies, Rate Comparisons, and General Product Questions. The Coordinators work hand in hand with the Marketing Consultants to help support you in every facet of your business.
Licensing
Liz Kotlarek (800) 228-5964 Ext. 335		Our licensing department assists agents with contracting forms, obtaining E&O coverage, and hierarchies and sub-agent contracting. Licensing also: Answers any contracting related questions Answers questions regarding how to get licensed (however, it is the agent’s responsibility to apply his/her own) Sends out forms that are required to contract after the producer speaks with their marketer Processes contracting Obtains writing numbers from home offices
Commissions
Susan Sautter (800) 228-5964 Ext. 332		Do you ever wonder how and when you are going to get paid from the multiple carriers you write for? Make one phone call to our commission department and we will find out for you. The Commission department: Makes sure you receive your paycheck correct and on time. Checks sent to our office by carriers are mailed out the same day and direct deposit is available from the carriers that offer it. Earnings and 1099 information is also available from upon request.